# Chamberlain code 1-3: the wall button doesn’t work

Source page: https://garagedoorscience.com/code/chamberlain-error-codes/1-3

## The wall button doesn’t work

The wiring to the wall control is shorted, or the wall control itself has failed.

**Check this first, then a pro.** Check the wire between the wall button and the opener at each staple and joint. If the wire is fine, the wall control may need replacing.

From the maker’s manual:
- Chamberlain manual for model B980, PDF page 40: https://cgi.widen.net/content/vlzppckqt9/original/114a5126.pdf
- Chamberlain manual for models B4603T, B4643T, B4613T, B6713T, B6753T, PDF page 43: https://cgi.widen.net/content/zwq7paf7l4/original/114-5739-000.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.