# Genie opener with round light off, long light flashing blue: the door won’t open because the lock is on

Source page: https://garagedoorscience.com/code/genie-error-codes/round-off-long-blue-flashing

## The door won’t open because the lock is on

The Sure-Lock setting on the wall console is on, which stops the door opening.

**You can check this.** Turn Sure-Lock off on the wall console.

From the maker’s manual:
- Genie manual for models 1035, 2033, 2035, 2036, 2053, 2055, 3033, 3035, 3053, 3055, 7033, 7035, 7053, 7055, PDF page 18: https://www.geniecompany.com/data/products/genie_owners-manual_750-500_eng.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.