# Genie opener with both lights off: the opener is resting, or it has no power

Source page: https://garagedoorscience.com/code/genie-error-codes/round-off-long-off

Genie’s manual gives two meanings for these lights. Pick the one that matches what the door is doing.

## Nothing is wrong, the opener is resting

The opener is waiting for its next command, and the door opens and closes as it should.

**Nothing wrong.** Nothing. Leave it alone.

## The opener has no power, or something has stopped it

The opener doesn’t respond at all: both lights stay dark and pressing the button does nothing.

**Check this first, then a pro.** Check the outlet and the circuit breaker. If the opener has power and still does nothing, call a pro.

From the maker’s manual:
- Genie manual for models 1035, 2033, 2035, 2036, 2053, 2055, 3033, 3035, 3053, 3055, 7033, 7035, 7053, 7055, PDF page 18: https://www.geniecompany.com/data/products/genie_owners-manual_750-500_eng.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.