# Genie opener with both lights flashing purple: the part that hears your remotes has an error

Source page: https://garagedoorscience.com/code/genie-error-codes/round-purple-flashing-long-purple-flashing

## The part that hears your remotes has an error

The opener’s radio receiver, which hears your remotes, has an error.

**Check this first, then a pro.** Unplug the opener, wait 5 seconds and plug it back in. If the lights come back, call a trained technician.

From the maker’s manual:
- Genie manual for models 1035, 2033, 2035, 2036, 2053, 2055, 3033, 3035, 3053, 3055, 7033, 7035, 7053, 7055, PDF page 18: https://www.geniecompany.com/data/products/genie_owners-manual_750-500_eng.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.