# Genie opener with both lights flashing red: a program glitch, or a failed part

Source page: https://garagedoorscience.com/code/genie-error-codes/round-red-flashing-long-red-flashing

Genie’s manual gives two meanings for these lights. Pick the one that matches what the door is doing.

## The opener hit a program glitch

The opener has hit a program error.

**You can check this.** Unplug the opener, wait 5 seconds and plug it back in.

## A part inside the opener has failed

The red flashing comes back even after you unplug the opener for 5 seconds and plug it in again.

**Call a pro.** Call a trained technician.

From the maker’s manual:
- Genie manual for models 1035, 2033, 2035, 2036, 2053, 2055, 3033, 3035, 3053, 3055, 7033, 7035, 7053, 7055, PDF page 18: https://www.geniecompany.com/data/products/genie_owners-manual_750-500_eng.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.