# LiftMaster code 4-5: the opener runs a few inches, stops and goes back

Source page: https://garagedoorscience.com/code/liftmaster-error-codes/4-5

## The opener runs a few inches, stops and goes back

The opener has lost contact with its travel module, the part that tracks where the door is.

**Call a pro.** Have a pro check the travel module’s connections and replace the module if needed.

From the maker’s manual:
- LiftMaster manual for models 8160W, 8160WB, 8164W, 8165W, 8365W-267, 8155W, PDF page 43: https://cgi.widen.net/content/48v3oqprah/original/114-5713-000.pdf
- LiftMaster manual for models 8587W, 8587WL, PDF page 36: https://cgi.widen.net/content/6mgkh9ncqr/original/114-5802-000.pdf
- LiftMaster manual for model 8360W, PDF page 38: https://cgi.widen.net/content/fagrnphm67/original/114a4914.pdf
- LiftMaster manual for models 8500WMC, 8500WMC-267, PDF page 32: https://cgi.widen.net/content/jwcqmmesfs/original/114-5706-000.pdf
- LiftMaster manual for models 87504-267, 84504R, 84505R, 87802, 84602, PDF page 44: https://cgi.widen.net/content/p6wp8jmdwr/original/114-5898-000.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.