# LiftMaster code 5-5: the door won’t close from the app or on a timer

Source page: https://garagedoorscience.com/code/liftmaster-error-codes/5-5

## The door won’t close from the app or on a timer

Closing the door when no one is there to watch needs the myQ Remote LED Light plugged in and paired with the opener.

**You can check this.** Plug in the myQ Remote LED Light and pair it with the opener, following your manual.

From the maker’s manual:
- LiftMaster manual for models 8500WMC, 8500WMC-267, PDF page 32: https://cgi.widen.net/content/jwcqmmesfs/original/114-5706-000.pdf

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.