What is your Genie opener trying to tell you?

Genie openers show their state with two lights on the motor unit: a round light and a long light. Each one can be off, steady or flashing, in a colour.

Look up a Genie code

• Both lights offThe opener is resting, or it has no powerCheck this first, then a pro
• Both lights steady redThe door’s stopping points aren’t setYou can check this
• Both lights flashing redA program glitch, or a failed partCall a pro
• Round light flashing blue, long light offThe remote isn’t programmed to this opener. The manual gives round light flashing purple, long light off the same meaningYou can check this
• Round light flashing purple, long light offThe remote isn’t programmed to this opener. The manual gives round light flashing blue, long light off the same meaningYou can check this
• Round light flashing red, long light offSomething is blocking the safety beam, or it is out of lineYou can check this
• Round light off, long light flashing redThe door hit something, or a door part has failedCall a pro
• Round light off, long light steady redThe opener is too hotYou can check this
• Both lights steady purpleA part inside the opener has an errorCall a pro
• Round light off, long light flashing blueThe door won’t open because the lock is onYou can check this
• Both lights flashing purpleThe part that hears your remotes has an errorCheck this first, then a pro
• Both lights steady greenThe backup battery is chargedNothing wrong
• Both lights flashing greenThe power is out and the battery is running the openerNothing wrong
• Both lights flashing yellowThe backup battery is chargingNothing wrong
• Both lights flashing red to yellowThe backup battery is deadYou can check this
• Both lights steady whiteThe opener is running on battery backupNothing wrong

Garage Door Science isn’t affiliated with the opener makers LiftMaster, Chamberlain or Genie. Each meaning is our summary of the maker’s own manual, which we link.