Garage Door ScienceGarage Door Science
Illustrated portrait of Ben, a young man with short brown hair in a gray henley

Ben · Homeowner persona

The garage door got loud: grinding, rattling and squeaking

Who they are

Ben is a new homeowner with a toolbox and a habit of fixing things himself before he calls anyone.

Their home and door

A two-car garage whose bedroom sits right above it, so every noise the door makes comes through the floor.

What went wrong

The door started squeaking and grinding on every open and close. His first idea was a can of WD-40.

What they searched

  • “can you use wd40 on garage door rollers”
  • “can i use too much lubricant on my garage door?”
  • “do you lubricate garage door springs”

What they learned

Read next

AI-generated illustrative personas

These homeowners are not real people and not customers. Each one stands for a common garage door problem. The searches are real phrasings people used to find garage door help; everything under “What they learned” comes from the linked Garage Door Science article or lab.